Skip to content

Cookie statement

Your privacy

What this website stores on your device, why, and how to change your mind.

The short version

  • This website sets no cookies of its own, and runs no analytics or advertising trackers.
  • The only thing it stores is your answer to the consent box, so it does not ask on every page.
  • You can change your answer at any time with the button below, or "Manage consent" at the foot of every page.

1.What cookies are

Cookies are small files a website saves on your phone or computer. Websites can also keep information in your browser in other ways, such as "local storage". The law treats all of these the same way, so this statement covers them all and calls them cookies for short.

Some cookies are needed for a website to work, and may be used without asking you. Everything else - counting visitors, measuring adverts, following you across other sites - needs your permission first, under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

2.What this website uses

NameSet byWhat it doesTypeHow longCategory
plexus-consentPlexus PsychiatryRemembers the choice you made in the consent box, so we do not ask again on every page.Local storage12 months, then we ask againFunctional

Statistics

None. We do not use Google Analytics or any other analytics tool.

Marketing

None. We do not use advertising, remarketing or social media tracking cookies. If you arrive from one of our adverts, the web address may carry a reference to it; if you then send us an enquiry, that reference travels with your message so we know which advert worked. It is not stored on your device. Our privacy notice explains this.

Patient reviews from Doctify

Some pages show reviews that Doctify collects and publishes. To show them, your browser fetches them from Doctify, which means Doctify sees your IP address, as any website you visit does. Doctify's review display sets no cookies and stores nothing on your device. See Doctify's privacy policy.

3.Our patient portal and video appointments

Booking, questionnaires and payments happen in our patient portal, a separate site. It keeps you signed in using storage in your browser, which is strictly necessary and ends when you sign out. When you pay, our payment provider Stripe sets cookies to prevent fraud, which are also strictly necessary. See Stripe's cookie policy.

Appointments take place on Microsoft Teams. If you join in a web browser, Microsoft sets its own cookies to run the call. See Microsoft's privacy statement.

4.Changing your choices

You can change or withdraw your consent at any time. It is as easy to withdraw as it was to give.

You can also block or delete cookies in your browser settings. Blocking functional storage means the site will ask about consent each time you visit, but everything else will still work.

5.Changes and contact

If we ever add a cookie or tool, we will list it here first and ask for your consent again before it runs. Questions about this statement: hello@plexuspsychiatry.com. How we use personal information generally is in our privacy notice.